CompTIA A+
CompTIA A+ is the industry standard for establishing a career in IT
CompTIA A+ certified professionals support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
Start date
Enroll today
Course duration
3 months
Course cost
Contact for price
Course overview
CompTIA A+ certified professionals are proven problem solvers.
- The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.
- Trusted by employers around the world to identify the go-to person in end point management & technical support roles.
- Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
Course language
English
In-person or online course?
In-person
- Hardware
Identifying, using, and connecting hardware components and devices - Operating systems
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS - Software troubleshooting
Troubleshoot PC and mobile device issues including application security support - Networking
Explain types of networks and connections including TCP/IP, WIFI and SOHO - Hardware & network troubleshooting
Troubleshoot device and network issues - Security
Identify and protect against security vulnerabilities for devices and their network connections - Mobile devices
Install & configure laptops and other mobile devices - Virtualization & cloud computing
Compare & contrast cloud computing concepts & set up client-side virtualization - Operation procedures
Follow best practices for safety, environmental impacts, and communication and professionalism
- Service Desk Analyst
- Help Desk Tech
- Technical Support Specialist
- Field Service Technician
- Associate Network Engineer
- Data Support Technician
- Desktop Support Administrator
- End User Computing Technician
- System Support Specialist
Course curriculum
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals.
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software.
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting.
- Support basic IT infrastructure and networking.
- Configure and support PC, mobile and IoT device hardware.
- Implement basic data backup and recovery methods and apply data storage and management best practices.
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